FAQ

Payment

Payment methods
You can pay by VISA, MasterCard, .American Express, UnionPay, BoC Pay, Apple Pay, Google Pay, WeChat Pay, Alipay HK, Alipay, Octopus, FPS and Payme.

Promotion

Apply a promotion code
1. Select your favorite product and add it to your cart.
2. Enter the promotion code and click on the "APPLY" button.
3. The discount will be applied, and you will be able to see it in the order summary.

Promotion codes terms and conditions
Offer cannot be used in conjunction with other promotional offer or discounts
The promotion code must be entered before placing your order. 
The promotion codes are not transferable or redeemable for cash or credit, nor be applied to the products of which have been completed the payment
Each promotion code is valid for a single use only
In case of any disputes, the decision of this website shall be final.

Expiry Period of Promotion code 
Each promotion code has a period. Please refer to the promotion code terms and conditions. 

Ordering

How to Shop
1. Visit Mira eShop Website
2. View and add items into the shopping cart. Then click the "Shopping Cart" icon and proceed to checkout. Review the shopping cart and click "CHECKOUT".
3. Fill in your email and password to sign in if you are Mira eShop member. If not, you can click "REGISTER NOW" to register as member or to check out without signing up by clicking "GUEST CHECKOUT"
4. Fill in the billing information. Read carefully the "Terms and Conditions". If you agree and accept, tick the box. Then select the payment method and click “PROCEED TO PAYMENT”.
5. Enter the credit card information or scan the payment code to proceed payment.
6. When the order has been placed, a confirmation email will be sent. 

Placed the order but not receiving confirmation email
You will receive a confirmation email with redemption detail in 5-15minutes after the payment. Please email us with eshop@miramar-group.com if you couldn't receive the email.