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Privacy Policy Statement: Miramar Group is committed to protecting all personal data information to be used for internal purposes only. Miramar Group may provide such information to any agent or contractor who provides administrative or other services to Miramar Group in connection with the operation of its business. We intend to use your name and contact detail for direct marketing related to hotel & serviced apartments, property & retail management, food & beverage, travel and retail businesses solicited by us or our parent company Henderson Land Group but we cannot so use your personal data without your consent. Please refer to our Privacy Policy <https://www.miramar-group.com/privacy-policy/> if you would like to access and/or correct your personal data in our record.
General Terms of Use
1. Please read the following Terms and Conditions carefully before using the service. By using Mira eShop for the territory of Hong Kong Special Administrative Region (“Hong Kong”), you agree that you have read these Online Ordering Terms and Conditions (“Terms and Conditions”) and that you accept and agree to be bound by them. Miramar Group reserves the right to amend these Terms and Conditions anytime and will publish the revised version on the website. The online ordering service is directed solely at persons accessing the website from Hong Kong.
2. Before placing orders through the online ordering service, please read the Terms and Conditions and Privacy Policy Statement. By using online ordering service, you are deemed to have agreed to be bound by the Terms and Conditions and Policy Statement.
3. Customers must be aged eighteen (18) years or older to use our online ordering service. You should provide true, accurate and complete registration information.
4. The online ordering service is opened membership programs operated by Miramar Group (“Members”) and non-members in Hong Kong. Non-members can place order via the online ordering service as a guest.
5. Miramar Group has the absolute discretion to refuse the login of any person or to terminate the access right to or use of the online ordering service of or by any person for any reason whatsoever.
6. Under the law of Hong Kong, intoxicating liquor must not be sold or supplied to a minor in the course of business. It is illegal to sell alcohol to people under the age of 18. By placing an order, you must confirm that you are 18 years old or above. You must ensure that no other person except yourself shall use your login to purchase alcohol products and a person aged 18 or above (identification required) must be present to pick up the products, otherwise the products shall be withdrawn. Mira eShop reserves the right to levy an additional charge if further arrangement is made.
7. Mira eShop reserves the right to update the product details, price, offer, terms and conditions at any time. All the product details, price, offer, terms and conditions are based on the information displayed at the online ordering service when Mira eShop confirms the order.
8. Products listed on this website are available while stock lasts.
9. The prices posted on this website are applicable to online ordering only. Some products may be priced differently at hotels, restaurants and shopping mall operating under Miramar Group.
10. Mira eShop may at its absolute discretion from time to time decline any order, set credit limit(s) against any person, transaction or credit card and/or restrict purchase quota(s).
11. Photos on this website are for reference only.
12. Payment for online order must be settled by VISA card or MasterCard via the online ordering service.
13. All prices are listed in Hong Kong Dollars. In no event that Mira eShop shall be responsible for any cost charged incurred to the customer due to any bank, payment method and/or currency.
14. The system of online ordering service has applied Secure Socket Layer (SSL) technology. All personal information including customer’s credit card number, name, email address and phone number will undergo encryption before transmission through internet to protect the information from being accessed by unauthorized third-party during transmission.
15. Upon confirmation of the order, neither the order can be cancelled, nor the item(s) can be altered by the customer.
16. All items sold are non-refundable, non-returnable and non-exchangeable after payment of such order has been completed.
17. Mira eShop reserves the right to modify payment terms for any order without prior notice.
18. Specifically relating to the Online Payment system, to the extent permitted by law, Mira eShop will not be liable for any loss or damage (including indirect and consequential loss) suffered by you by reason of (i) any failure, delay, interruption, suspension or any other restriction affecting your Online Payment; (ii) any errors, malfunctions or breakdown of your bank’s payment mechanism; or (iii) any other matter arising out of, or in connection with, the Online Payment system.
19. Upon redemption/ using the service, customers should show the respective QR code(s) upon product redemption at designated shop(s). Shop representative will use a specific device to read the code(s). The code(s) will be disappeared from the system once the code(s) is/are read and deemed as successful redemption. Replacement of the QR code(s) will not be entertained. Each QR code can be used for pickup once only. Pickup records kept by Mira eShop shall be deemed conclusive.
20. Customers should keep the confirmation email and QR code(s) properly. Anyone showing the staff of the relevant store with a valid QR code(s) will be deemed as an authorized representative for order pickup. Mira eShop is not responsible to any loss of customers due to improper handling of the QR code(s).
21. Mira eShop reserves the right of final decision in case of any dispute.
22. If there are discrepancies between the English and Chinese versions of the terms and conditions, the English version of the terms and conditions shall prevail.
1. Please read the following Terms and Conditions carefully before using the service. By using Mira eShop for the territory of Hong Kong Special Administrative Region (“Hong Kong”), you agree that you have read these Online Ordering Terms and Conditions (“Terms and Conditions”) and that you accept and agree to be bound by them. Miramar Group reserves the right to amend these Terms and Conditions anytime and will publish the revised version on the website. The online ordering service is directed solely at persons accessing the website from Hong Kong.
2. Before placing orders through the online ordering service, please read the Terms and Conditions and Privacy Policy Statement. By using online ordering service, you are deemed to have agreed to be bound by the Terms and Conditions and Policy Statement.
3. Customers must be aged eighteen (18) years or older to use our online ordering service. You should provide true, accurate and complete registration information.
4. The online ordering service is opened membership programs operated by Miramar Group (“Members”) and non-members in Hong Kong. Non-members can place order via the online ordering service as a guest.
5. Miramar Group has the absolute discretion to refuse the login of any person or to terminate the access right to or use of the online ordering service of or by any person for any reason whatsoever.
6. Under the law of Hong Kong, intoxicating liquor must not be sold or supplied to a minor in the course of business. It is illegal to sell alcohol to people under the age of 18. By placing an order, you must confirm that you are 18 years old or above. You must ensure that no other person except yourself shall use your login to purchase alcohol products and a person aged 18 or above (identification required) must be present to pick up the products, otherwise the products shall be withdrawn. Mira eShop reserves the right to levy an additional charge if further arrangement is made.
7. Mira eShop reserves the right to update the product details, price, offer, terms and conditions at any time. All the product details, price, offer, terms and conditions are based on the information displayed at the online ordering service when Mira eShop confirms the order.
8. Products listed on this website are available while stock lasts.
9. The prices posted on this website are applicable to online ordering only. Some products may be priced differently at hotels, restaurants and shopping mall operating under Miramar Group.
10. Mira eShop may at its absolute discretion from time to time decline any order, set credit limit(s) against any person, transaction or credit card and/or restrict purchase quota(s).
11. Photos on this website are for reference only.
12. Payment for online order must be settled by VISA card or MasterCard via the online ordering service.
13. All prices are listed in Hong Kong Dollars. In no event that Mira eShop shall be responsible for any cost charged incurred to the customer due to any bank, payment method and/or currency.
14. The system of online ordering service has applied Secure Socket Layer (SSL) technology. All personal information including customer’s credit card number, name, email address and phone number will undergo encryption before transmission through internet to protect the information from being accessed by unauthorized third-party during transmission.
15. Upon confirmation of the order, neither the order can be cancelled, nor the item(s) can be altered by the customer.
16. All items sold are non-refundable, non-returnable and non-exchangeable after payment of such order has been completed.
17. Mira eShop reserves the right to modify payment terms for any order without prior notice.
18. Specifically relating to the Online Payment system, to the extent permitted by law, Mira eShop will not be liable for any loss or damage (including indirect and consequential loss) suffered by you by reason of (i) any failure, delay, interruption, suspension or any other restriction affecting your Online Payment; (ii) any errors, malfunctions or breakdown of your bank’s payment mechanism; or (iii) any other matter arising out of, or in connection with, the Online Payment system.
19. Upon redemption/ using the service, customers should show the respective QR code(s) upon product redemption at designated shop(s). Shop representative will use a specific device to read the code(s). The code(s) will be disappeared from the system once the code(s) is/are read and deemed as successful redemption. Replacement of the QR code(s) will not be entertained. Each QR code can be used for pickup once only. Pickup records kept by Mira eShop shall be deemed conclusive.
20. Customers should keep the confirmation email and QR code(s) properly. Anyone showing the staff of the relevant store with a valid QR code(s) will be deemed as an authorized representative for order pickup. Mira eShop is not responsible to any loss of customers due to improper handling of the QR code(s).
21. Mira eShop reserves the right of final decision in case of any dispute.
22. If there are discrepancies between the English and Chinese versions of the terms and conditions, the English version of the terms and conditions shall prevail.
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